capital one is doing this ingeniously fiendish thing: they upgraded my card recently to some new rewards card and sent me lots of information about the card, in the mail. but now they are calling me to tell me about it.
imagine getting such a call from a real person. you'd be pretty pissed. but, they don't use a real person, they use an automated voice. if you're interested, you can press numbers and learn more and likely finally end up at a person. but who wants to wait when all you want to do is scream at them and tell them not to do this?
so instead, i just hang up. angry. but not as angry as if it were a human. and i think i heard more than i would've heard had it been a human (if it were a human i'd just get really angry and stop listening).
so good work capital one. bastards.
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